Terms & Conditions

1. Acceptance of Terms

Welcome to the website of McCloud Aquatics (“McCloud,” “we,” “our,” “us”). By accessing or using https://mccloudaquatics.com (“Site”), you agree to these Terms & Conditions (“Terms”). If you do not agree, please discontinue use of the Site.

We may update these Terms at any time. The “Effective Date” reflects the most recent version. Continued use of the Site after changes signifies acceptance of the updated Terms.

2. Purpose of the Site

The Site provides information about:

• Aquatic vegetation management
• Waterbody and lake/pond restoration
• Fisheries and ecological services
• Aeration, dredging, and water quality solutions
• Service area information
• Project examples and educational resources
• Company contact details

The content is for informational and promotional purposes only and does not constitute scientific, ecological, legal, or environmental regulatory advice.

3. User Responsibilities

By using this Site, you agree not to:

• Use the Site for illegal, harmful, or deceptive purposes
• Attempt to gain unauthorized access to systems, servers, or accounts
• Upload malware, viruses, or malicious scripts
• Copy, scrape, or redistribute content without permission
• Misuse contact forms or submit false data
• Interfere with Site security or functionality

Violations may result in restricted access, legal action, or reporting to authorities.

4. Service Requests, Quotes & Communication

When you submit:

• A service inquiry
• A quote request
• Property or waterbody information
• Mapping or environmental details
• Contact information

You acknowledge the following:

• All information you submit must be accurate
• Quotes are estimates only, subject to on-site evaluation
• Service availability may vary based on environmental conditions
• McCloud may contact you for clarification or scheduling

Submitting a form does not establish a service contract.

5. Purchases, Billing & Third-Party Processors

If McCloud offers online payments or deposits:

• Payments are processed by third-party payment providers
• McCloud does not store full credit card information
• Communication issues, outages, or errors on third-party platforms are not McCloud’s responsibility
• Refunds or billing inquiries may require direct communication with McCloud or the payment processor

6. Intellectual Property Rights

Unless otherwise stated:

• All content on this Site—text, images, graphics, videos, branding, project photos, and layout—is the property of McCloud Aquatics or used under license
• Unauthorized reproduction, modification, distribution, or commercial use is prohibited

You may print or download materials only for personal, noncommercial use.

7. Accuracy of Information

While McCloud strives to provide accurate and current information:

• Environmental data can change rapidly
• Aquatic conditions vary by geography, climate, and season
• Pricing, availability, or service details may change without notice
• Some content may contain unintentional inaccuracies or omissions

McCloud is not liable for reliance on Site content.

8. External Links

The Site may include links to external or third-party websites such as:

• Regulatory agencies (EPA, DNR, etc.)
• Mapping or GIS tools
• Payment processors
• Social media platforms
• Partner organizations

McCloud:

• Does not control external content
• Does not guarantee accuracy of third-party information
• Is not responsible for third-party security or privacy policies
• Disclaims liability for damages resulting from external links

Users should review third-party terms before interacting.

9. Accessibility

McCloud aims to make its Site accessible to all visitors.

If you encounter accessibility issues, contact:

📧 info@mccloudaquatics.com
📞 (847) 891-6260

We will make reasonable efforts to provide accessible alternatives or resolve the issue.

10. Privacy & Cookies

Your use of the Site is governed by:

• McCloud Privacy Policy
• McCloud Cookie Policy

McCloud uses TrustArc for cookie consent and compliance.

Non-essential cookies do not load without consent for EU/UK visitors.

11. Security

McCloud uses reasonable security measures, including:

• SSL encryption
• Secure hosting
• Access controls
• Monitoring for unauthorized activity

No system is 100% secure. By using the Site, you acknowledge that transmission of data is at your own risk.

12. Disclaimer of Warranties

The Site is provided “as is” and “as available”, without warranties of any kind, including but not limited to:

• Accuracy
• Completeness
• Non-infringement
• Availability
• Error-free operation

McCloud does not guarantee:

• The Site will always operate without interruption
• The Site is free of harmful components
• All information will reflect the most recent environmental data or regulatory changes

13. Limitation of Liability

To the fullest extent permitted by law, McCloud is not liable for:

• Direct or indirect damages
• Losses related to business, data, or profits
• Reliance on Site content
• Environmental decisions based on Site material
• Technical issues or outages
• Damages related to third-party websites

Your sole remedy for dissatisfaction with the Site is to discontinue using it.

14. Indemnification

You agree to indemnify and hold harmless McCloud, its employees, partners, and affiliates from claims arising out of:

• Your use or misuse of the Site
• Your violation of these Terms
• Your infringement of any rights of another party

15. Termination of Access

McCloud may limit, suspend, or block access to the Site without notice for:

• Security breaches
• Maintenance or updates
• Violation of these Terms
• Technical or operational issues

16. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law rules.

Any disputes shall be addressed in a court of competent jurisdiction located in Illinois, unless otherwise required by law.

17. Contact Information

For questions regarding these Terms & Conditions, contact:

McCloud Aquatics
705 E North St.
Elburn, IL 60119
Email: info@mccloudaquatics.com
Phone: (847) 891-6260
Website: https://mccloudaquatics.com